Director, Telecommunications (GMG/SEG 4)

Job Purpose

Under the general guidance of the Principal Director, the Director, Telecommunications will ensure the smooth operation of the Telecommunications portfolio and works with internal and external partners to help to foster an enabling environment for ICT and, in particular, telecommunications activities. 

The incumbent will be responsible for formulating and implementing national telecommunications policies, efficient spectrum management, infrastructure development, regulatory compliance, and international co-operation to drive the growth, innovation, and accessibility of telecommunications services nationwide, as well as ensuring the country's competitiveness in the global telecommunications landscape. 

Key Responsibilities

Management/Administrative: 

• Contributes to the development of the Corporate Plan and Budget for the Division;
• Participates in the development of the Operational Plan for the Telecommunications Branch; 
• Deals with customer complaints regarding Telecommunications matters;
• Reviews and monitors the Corporate/Strategic and Operational Plans and Budget for the Department(s) or Agency(ies) within the Telecommunications portfolio and reports accordingly; 
• Acts as focal point for all matters related to the licensing regime for the Telecommunications portfolio; 
• Attends meetings, as required by the Technical Directorate Division/Ministry;
• Chairs sits on committees as required by the Division/Ministry; 
• Acts as Secretariat to the Telecommunications Appeals Tribunal; 
• Monitors, evaluates and assesses licensing regime for the telecommunications portfolio;
• Provides assistance to projects, as required; 
• Acts as the Government of Jamaica’s (GoJ) focal point and/or representative for designated organizations such as the International Telecommunication Union, Caribbean Telecommunications Union, Caribbean Community, the United Nations, Organization of American States with particular focus on activities of Inter-American Telecommunication Commission (CITEL) and the Inter-American Committee against Terrorism (CICTE). 

Technical/Professional: 

• Participates in the development and implementation of strategic plans for the telecommunications sector, aligning with the country's economic and development goals;
• Identifies opportunities for growth, innovation and infrastructure expansion, to meet the evolving needs of the country; 
• Ensures that Telecommunications and Spectrum Licences are properly prepared, signed, issued and database is maintained; 
• Reviews and evaluates the terms and conditions, as well as recommendations for the grant/suspension/revocation of licences, for compliance with regulations and administrative procedures; 
• Provides technical advice and makes recommendations at the Work Permit Meetings;
• Chairs and/or sits on subcommittees of regional and international organizations;
• Fosters collaboration and engagement with telecommunications service providers, industry associations and other stakeholders, to promote innovation, investment, and the advancement of the Telecommunications Sector; 
• Keeps a record of the Ministry’s responsibilities to regional and international Telecommunications organizations, and makes recommendations to ensure full participation in related activities; 
• Researches and collects information and documentation required for and/or related to licensing activities; 
• Provides technical inputs into the development of policies for the Telecommunications Sector; 
• Provides support for regulatory activities related to Telecommunications and Spectrum matters; 
• Prepares Cabinet Notes/Submissions on telecommunications related matters, as required; 
• Conducts research on Telecommunications issues as background information for briefs, speeches and policy-making; 
• Participates in the development of cyber security and e-Government strategy for the GoJ;
• Co-ordinates as necessary training in various Telecommunications portfolio disciplines.

Human Resource Management: 

• Provides leadership to direct report through effective objective setting, delegation and communication; 
• Ensures that training and other developmental needs of direct report is adequately identified and addressed; 
• Ensures that direct report is aware of, and adheres to the policies, procedures and regulations of the Ministry; 
• Recommends staffing arrangements and Vacation Leave for direct report in keeping with established human resource policies; 
• Supervises and evaluates the work of direct report; 
• Attends Directorate/Ministry staff meetings, as required. 
• Performs any other related duties that may be assigned from time to time

Required Knowledge, Skills and Competencies

Behavioural: 

• Excellent oral and written communication skills 
• Teamwork and co-operation 
• Good interpersonal skills 
• Ability to use own initiative 
• Client and quality focus/commitment to service quality 
• Compliance 
• Adaptability 
• Integrity 
• Methodical 
• Good problem-solving and decision-making skills 
• Good planning and organizing skills 
• Goal/result oriented 
• Confidentiality 
• Mutual respect 
• Good leadership 
• People management skills 
• Strategic vision 
• Impact and influence 
• Managing partners and external relations 
• Good analytical thinking skills 

Technical: 

• Use of Information and Communications Technology 
• Legislation, Regulations and Policies 
• Budget management 
• Change management 
• Conflict management 
• Negotiation 
• Mentoring 
• Performance coaching 
• Risk management 
• Policy Development 
• Monitoring and evaluation 
• Research methodology 
• Project management 

Minimum Required Qualification and Experience

• Master of Science Degree in Public Administration/ICT, Telecommunications or related field from an accredited tertiary institution; 
• Six (6) years’ working experience in a Telecommunications related field. OR 
• Bachelor of Science Degree in Public Administration, ICT, Telecommunications or related field from an accredited tertiary institution plus; 
• Ten (10) years’ working experience in a Telecommunications environment;
• Broad exposure to ICT subject areas.

Special Condition Associated with the Job

• May be required to travel within the country and overseas on official business;
• May be required to work beyond regular working hours.

Please note that only shortlisted applicants will be contacted.