Secretary (OPS/SS2)

Responsibilities include, but not limited to:

Under the direction of the Head of Unit

• Assisting in the preparation and distribution of investigative reports, summaries and other documentation as required;
• Co-ordinating meetings, interviews, appointments and conference calls for investigative staff and managing schedules;
• Monitoring matters that have been passed to the Director for action, keeping records of all deadlines and important matters to be addressed, ensuring that they are being pursued to finality and appraising the Director of the results;
• Developing and maintaining a well-organized filing system that permits easy reference and rapid retrieval of information;
• Creating, organizing and maintaining investigative case files to ensure accurate filing of documents;
• Assisting in the preparation, proofreading and formatting of letters, memos and other correspondences for dispatch based on general instructions;
• Providing general administrative support to the investigative teams including printing, copying, binding and dispatching of documents as requested;
• Assisting in updating the Commission’s case management system to include uploading of appropriate documentation, tracking of files, addition and retrieval of information, in accordance with the Commission’s guidelines;
• Receiving and screening incoming telephone calls, directing calls, taking messages as appropriate and eliciting necessary information to allow timely responses and responding where necessary.

Minimum Required Qualifications and Experience

• Diploma in Secretarial Studies; and
• Certificate in Administrative Management Level 2 (MIND); and
• At least four (4) CXC/GCE including English Language.

Required Knowledge and Skills

• Knowledge of general office administration practices, procedures and standards;
• Good attention to detail and accuracy in work product;
• Excellent communication skills (both written and oral);
• Good customer service and interpersonal skills;
• Excellent time management skills;
• Proficiency in relevant computer applications;
• Ability to meet performance and deadline driven output standards.

Thank you for your interest; however, only shortlisted applicants will be contacted.