Technical Support Co-ordinator (GMG/SEG 2)

Key Responsibilities

Management/Administrative: 

• Represents the Ministry at meetings, conferences, seminars and workshops; 
• Provides technical information and advice to Directors, Managers, and other members of staff; 
• Prepares and submits reports and documents, as requested; 
• Consults with Ministries, Departments, Agencies and other organizations on labour and social security related activities; 
• In collaboration with the CTD, prepares speeches for the launch of projects and programmes for the Honourable Minister; 
• Prepares itineraries for consultants and members of technical teams on official visits to Ministry; 
• Liaises with the Executive Office to make arrangements for official overseas travel for the Chief Technical Director. 

Technical/Professional: 

• Facilitates technical support for activities related to the relevant Commissions or Committees managed by the Ministry; 
• Conducts technical research and analysis and presents findings to the Chief Technical Director; 
• Documents matters of a sensitive nature which have technical implications for the Ministry;
• Keeps the Chief Technical Director abreast of labour and social security issues that have direct impact on the Ministry; 
• Compiles, analyzes and interprets performance metrics for Commissions/Committees of the Ministry; 
• Monitors technical performance issues and provides updates/reports; 
• Undertakes special research projects assigned by the Chief Technical Director or Permanent Secretary and prepares reports on results for review; 
• Consults with Directors, Managers and other stakeholders on social security and labour related issues for various challenges; 
• Advises Directors, Managers and other stakeholders on outcome of social security and labour related recommendations based on consultations; 
• Assists with the preparation of Cabinet Submission, Cabinet Notes, Speeches and Status Reports; 
• Prepares and compiles overall reports from various stakeholders relating to the Executive Office; 
• Provides direct support to both internal and external partners; 
• Prepares and monitors work schedules/plans for the Office; 
• Plans, organizes and implements all logistical work-related visit of Technical experts, workshops and other relevant meetings; 
• Liaises with the Finance and Accounts Division regarding requests for budgetary support;
• Prepares any other duties assigned by the Chief Technical Director or Permanent Secretary. 

Required Knowledge, Skills and Competencies

Core: 

• Excellent oral and written communication skills; 
• Excellent presentation skills; 
• Excellent leadership and management skills; 
• Excellent customer and quality focus skills; 
• Highly developed interpersonal skills and influencing skills; 
• Strong problem-solving and decision-making skills; 
• Excellent time management; 
• Excellent conflict management skills; 
• Strong negotiating, conceptual skills; 
• Strong planning and organizing skills; 
• Ability to lead and work with teams; 
• Ability to think creatively and act independently; 
• Ability to observe and maintain confidentiality in the performance of duties;
• Demonstrated ability to build partnerships, establish and maintain effective working relationships with a wide cross section of professionals and organizations;
• Ability to think and act strategically across a wide range of functions; 
• Ability to multitask, work under pressure and meet tight deadlines. 

Technical: 

• Sound knowledge of the operations of Government, Public Sector Laws, regulations and guidelines; 
• Broad knowledge of Government policy and planning processes; 
• Thorough understanding of Government processes for policy development and implementation; 
• Good knowledge of the operations of the Ministry; 
• Good knowledge of Government’s systems and related operational policies;
• Knowledge of international best practices; 
• Knowledge of Change Management principles and procedures; 
• Demonstrated emotional intelligence; 
• Proven skills in strategic and operational planning and management; 
• Knowledge of protocol and etiquette; 
• Sound knowledge of appropriate computer applications and technologies;
• Good knowledge of research techniques, methodologies and data analysis;
• Ability to interface with Senior Government officials both locally and internationally. 

Minimum Required Qualification and Experience

• Bachelor’s Degree in Management Studies, Public Sector Management/Public Administration or related area; 
• Training in Policy Development would be an asset; 
• Five (5) years’ experience in a managerial position in the Public or Private Sector, in an organization of similar size and complexity. 

Special Conditions Associated with Job

• Required to travel to functions and events island wide; 
• May be required to work for extended hours to finalize assignments; 
• May be required to travel overseas in the execution of official duties; 
• Must possess a reliable motor vehicle and be the holder of a valid Driver’s License.

Please note that only shortlisted applicants will be contacted.