Organisation
Institute of Jamaica
Reference
VAC-54433
Contract Type
Full-Time
Industries
Secretarial Administrative & Clerical
Location
Kingston
Salary & Benefits
$1,439,455.00 - $1,935,907.00 per annum
Date Posted
16/10/2024
Expiry Date
25/10/2024
To manage the front desk, including monitoring the switchboard and providing excellent customer service to internal and external customers.
KEY RESPONSIBILITIES
- Answers and appropriately routes all incoming calls.
- Logs and tracks incoming and outgoing telephone calls
- Reports problems related to telephone switchboard
- Relays messages and announces visitors
- Responds to or refers queries
- Receives and greet visitors
MINIMUM QUALIFICATIONS/EXPERIENCE
- Four (4) GCE Ordinary Level/CSEC Proficiency Level subjects including English Language and Mathematics or Accounts
- Certificate in Receptionist/Telephone Operating Skills or Secretarial Skills
- Training and experience in customer service would be an asset
SPECIAL CONDITIONS ASSOCIATED WITH THE JOB
- Works in areas where the temperature is self-controlled
Region:
Kingston
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