Administrative Assistant/Customer Service Representative

We’re a dynamic company seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative/Administrative Assistant. If you have excellent communication skills, a positive attitude, and a passion for delivering top-notch service, we’d love to hear from you!

Job Summary:

As a Customer Service Representative/Administrative Assistant, you’ll be the face of our company, providing exceptional service to our customers while supporting our administrative functions. Your responsibilities will include:

– Responding to customer inquiries via phone, email, and in-person

– Resolving customer complaints and issues in a timely and professional manner

– Managing administrative tasks, such as data entry, filing, and record-keeping

– Providing general administrative support to the team

– Maintaining accurate and up-to-date inventory, records and databases

Requirements:

– at least 5 cxc subjects including mathematics and English

– Excellent customer service and communication skills

– Strong organizational and time management skills

– Ability to work in a fast-paced environment and prioritize tasks effectively

– Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with customer service software

– Knowledge of QuickBooks is a plus!