Filing Clerk

JOB SUMMARY

To provide the necessary support services to the Credit & Customer Service functions through timely processing of documents and resolution of queries in order to ensure the efficiency and effectiveness of the department.

DUTIES & RESPONSIBILITIES

1. To efficiently maintain sequential invoice files as assigned

2. To efficiently maintain customer statement files as assigned

3. To scan and upload to DocuShare all invoices, credit notes, vouchers and customer files

4. To maintain the Filing area in an orderly, tidy and presentable manner

5. To ensure the security of all documents for which responsibility is assigned

6. To accurately sort all statements and credit notes by assigned Salesman and distribute accordingly with the exception of statements with credit balances

7. To account for all invoices and credit notes by accurately checking and systematically filing all transmittal slips

8. To assist and advise customers and sales personnel with queries

9. To be familiar at all times with the Division’s credit policies and procedures

10. Any other duties that may be assigned by the Credit Manager

11. To observe and ensure observance of ALL policies and procedures relating to the credit function.

AUTHORITY

• To disseminate accurate information and data after performing the necessary checks.

ACCOUNTABILITY

• The general quality of his/her performance within the scope of the duties and responsibilities that have been assigned
• Undertake certain additional duties and responsibilities as circumstances dictate.

Requirements

QUALIFICATIONS

• 5 CXCs/Cape subjects including English, Math and Accounting
• Minimum two years working in a similar role.

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent reconciliation skills
• Excellent Time Management and Customer Service Skills
• Must be computer literate and proficient in MS Office
• Excellent written and oral communication
• Ability to apply critical thinking and creativity
• Detail oriented, pays keen attention to accuracy
• Must be able to function independently and handle a variety of responsibilities under pressure
• Commitment to excellence.

COMPETENCIES

• Excellent communicator
• Analytical thinker
• Leadership
• Team oriented
• Performance driven

Benefits

• Health Insurance
• Life Insurance
• Pension
• Lunch Subsidy