Location: Jamaica Market
Summary/Objectives:
- A member of the core team that is responsible for managing prepaid, charging and support systems under supervision.
Main Duties and Responsibilities:
- Carry out operational routines and upgrades routinely to ensure KPIs and SLAs are met and capacity management is carried to ensure smooth run of promotions and product rollouts.
- Assist with coordination and communication with key external stakeholders to ensure necessary capacity planning for new system deployments.
- Perform upgrades and incident management with support.
Academic Qualifications:
- B.Sc. Degree in Electrical, Electronics, Engineering or Computer Science
- Software Engineering and Master’s degree will be an additional asset.
- 2+ years working experience with Mediation and Activation/OSS/BSS or Application System maintenance, deployment or development.
- Good knowledge in Telecoms/IT.
Functional Skills:
- Ability to multi-task and deliver against competing priorities.
- Highly motivated with a positive attitude and result-oriented approach to work.
- Adaptive to cross perform within VAS domains.
- Initiative and resourcefulness in conducting duties.
- Ability to relate to a diverse working environment.
