Job Purpose
Princess sails the world connecting guests to what matters most – their loved ones, destinations and each other. We proudly deliver memorable cruise vacations to millions of guests each year, visiting all seven continents and hundreds of ports of call.
As a worldwide leader in premium cruising, Princess now offers the MedallionClass™ experience, an even more personalized vacation. Our smart ships feature everything from TrulyTouchless™ embarkation to on-demand delivery of drinks, food and more that makes cruising effortless and supports the wellbeing of our guests and teammates.
Our Princess team lives by our Shared Purpose and Core Values of Respect, Protect and Connect. We seek out people who want to share their passion for travel, work with the latest technology and join a friendly, diverse team to serve our guests and show them the world. We understand our responsibility to safeguard our teammates, our guests and our oceans, and our highest priority is to operate in a safe and socially responsible way every day.
Join our team and enjoy an adventurous career with great incentives, unlimited growth and worldwide travel opportunities.
Key Responsibilities
- Effectively manages the production and delivery of bakery items for all food outlets, always ensuring compliance with Company recipes and picture presentation as the minimum standard.
- Always ensures product quality through tasting and managing and participating in mise en place during production periods.
- Demonstrates knowledge of new trends and production methods and regularly seeks guidance from the Executive Chef on implementing suggestions.
- Always ensures that section recipe files are maintained and available to staff.
- Effectively manages the Bakery galley staff during all operational activities and service periods, ensuring adherence to Company standards.
- Conducts daily briefings with the Bakery galley team to discuss the previous day's operational performance and efficiency, and upcoming production and events.
- Always participates in daily meetings with Galley management to review the previous day's operational efficiency; offers suggestions for improvement.
- Participates in the Executive Chef's and Food and Beverage Director's meetings as appropriate.
- Knows team’s role descriptions, delivers them to all team members (new joiners, returning crew, and promoted crew), and communicates clear expectations based on each role description.
- Observes each crewmember’s performance using his or her role description as a guide and delivers prompt and appropriate correction, improvement, or reinforcement. Coaches and develops skilled, engaged team members to become the Consummate Host.
- Identifies top performers and mentors them for career advancement or promotion.
- Continually trains and coaches Bakery galley staff in the correct production methods and skills, culinary techniques, menu and recipe knowledge, product-holding techniques, and presentation and delivery of the product.
- Assists in the training and orientation for all new-to-vessel / first contract Bakery staff, as directed.
- Regularly collaborates with the Executive Chef to provide constructive and consistent appraisals to encourage Bakery galley staff to achieve their highest potential and advance as appropriate.
- Trains and leads the Bakery team to always produce and deliver the Bakery product within budgetary targets.
- Always monitors costs and expenditures of Bakery operations, and controls production levels, targets, and par levels to ensure they fall within the established budget.
- Always monitors consumption trends in the various outlets and sets production levels accordingly, consistently informing the Executive Chef of changes within an appropriate time frame.
- Always ensures that products are utilized for their intended application and that staff are monitored during production periods to ensure compliance.
- Cultivates and demonstrates effective working relationships with relevant internal customers and departments.
- Always advises passengers about restricted-diet baked goods options in all food outlets.
- Always ensures options are available for passengers with special dietary requirements / requests (gluten-free options, etc.).
- Always prepares special-occasion bakery items, including decorative items, as requested.
- Trains staff in and always ensures compliance with Company, safety, environmental, USPHS, and Fleet regulations.
- Always ensures compliance with all ILO 180 standards.
- Performs all General Emergency Response duties as directed in the Emergency Response Organization.
Skills, Knowledge & Expertise
- Degree in Bakery from a recognized culinary institution or three year apprenticeship in lieu thereof
- Minimum of 10 years experience in large volume hotel or food service operations preferably with cruise ship experience of which at least 2 years experience was as Chef de Partie Baker or equivalent rankMust have a good level of English language.
- Must be familiar with ship’s menu cycles and event schedules
- Must be able to adjust production methods / production as necessary to maximize cost effectiveness
- Ability to identify and solve production related problems
- Must be able to train a multicultural staff
- Flexibility to deal with unforseen changes and demands
- Must be fluent in English language
Benefits
Princess Cruises offers many benefits. This position is afforded comfortable, signle cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates.
Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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