Compliance Monitoring & Quality Management Analyst (GMG/SEG 2)

JOB PURPOSE:

Under the general direction of the Director Compliance and Quality Management, the Compliance Monitoring and Quality Management Analyst is responsible for reviewing and analyzing control systems to prevent or deal with violations of legal guidelines and internal policies and procedures. Additionally, the incumbent has the responsibility to monitor and evaluate the efficiency of controls and recommend continuous improvement so as to enable the Ministry to achieve its strategic objectives.

KEY RESPONSIBILITIES:

Technical/Professional Responsibilities 

• Undertakes root cause analysis on issues identified through monitoring;
• Ensures that mediation and broader procedural changes that are proposed are implemented; 
• Develops and implements compliance and quality management framework and strategies; 
• Works with all Divisions, Branches and Units within the Ministry to ensure that the Ministry implements and maintains appropriate privacy and consent mechanisms, information notices and other materials reflecting the Ministry’s stance on data protection; 
• Undertakes a comprehensive review of the Ministry’s data and projects, ensuring that they are consistent with the data protection policy and Data Protection Laws; 
• Evaluates existing policies and procedures to coordinate internal practices and to ensure compliance with regulations to include data protection standards and good practice; 
• Reviews the Ministry’s internal control mechanisms to ensure that they measure and manage the risks it faces; 
• Establishes a Compliance Monitoring plan that captures activities surrounding data privacy and data protection; 
• Resolves compliance issues as they arise and advise management on rules and controls; 
• Provide advice and guidance to line managers on the implementation of action plans to address identified gaps; 
• Promote compliance with stipulated procedures, policies and legislation;
• Collaborates with Risk, Internal Audit, Legal and other key stakeholders to monitor, implement and analyze compliance programmes; 
• Engages in the timely collection of data, analysis and reporting on key performance measures; 
• Evaluates the effectiveness of existing metrics and improve on same or design new metrics to identify trends, patterns, or potential areas of concern; 
• Conducts interpretive risk-based compliance monitoring reviews to determine compliance with regulatory requirements; 
• Participates in the implementation and ongoing compliance monitoring of all third-party and business associate agreements, to ensure all privacy concerns, requirements and responsibilities are being adhered to; 
• Shares current information of policies, procedures and legislation that the Ministry staff should be aware so as to minimize risk exposure;
• Tracks findings and recommendations from audits and reports on the status of implementation;
• • Collaborates with senior managers in the review and understanding of corporate governance guidelines; 
• Keeps abreast of amendments to policies, procedures and legislation
• Monitors and evaluates Ministry’s efforts at corrective actions to ensure that findings and recommendations (weaknesses and or deficiencies) are effectively dealt with; 
• Prepares reports and presentations on findings and analysis;
• Collaborates with other Branch heads in resolving compliance issues as they arise; 

Management and Human Resource Responsibilities 

• Participates in the development of the corporate, operational and individual work plan, and annual budget to reflect the Branch’s strategic priority areas; 
• Ensures that there are sufficient and appropriate physical resources to undertake the operations efficiently and effectively; 
• Maintains effective working relations with external and internal stakeholders and customers 

Other Responsibilities 

• Any other related duties that may be assigned from time to time

REQUIRED COMPETENCIES:

• Leadership – Possess good leadership skills. 
• Planning and Organizing – Excellent planning and organization skills.
• Problem Solving & Analysis - Logical problem solving and analytical skills.
• Communication - Possess excellent written and oral communication skills.
• Initiative & Judgment - Ability to exercise initiative and sound judgment.
• Attention to detail – 
• Integrity/Ethics - Possess and exercise high integrity and ethical standards.
• Interpersonal Skills - Possess excellent interpersonal skills.
• Innovation and creativity – Ability to come up with new ideas/new way of thinking 
• People Management – Possess excellent people management skills.
• Teamwork - Be a team player. 
• Expert knowledge of in the principles and practices of quality management and compliance 
• Expert knowledge of auditing techniques and practices 
• Good knowledge of risk management techniques and strategies
• Sound knowledge and understanding of GOJ policies and programmes and the machinery of government 
• Working knowledge of process improvement methodology
• Sound knowledge of applicable laws, policies, regulation and procedures
• Excellent critical reasoning, quantitative and qualitative analysis skills
• Strong environmental scanning, analysis and interpretive skills
• Strong negotiating and persuasive presentation skills 
• Proficiency in the use of the relevant computer applications

QUALIFICATION AND EXPERIENCE:

• Bachelors’ degree in Management, Finance, Business Administration, Public Administration or equivalent qualification from recognized tertiary institution 
• Access to legal training would be an asset 
• Three (3) years related work experience

We thank all applicants for the interest expressed; however, only shortlisted candidates will be contacted.