Reference
VAC-44622
Contract Type
Full-Time, Permanent
Industries
Automotive & Vehicle Repair, Customer Service & Call Centre
Location
New Jersey
Salary & Benefits
$500-$1000
Date Posted
13/04/2023
Expiry Date
31/05/2023
We are looking for a talented Dispatch Operations Specialist to join our team. Reporting directly to the Dispatch Manager, this role is a vital member of the Dispatch Operations Team and will oversee
- Plan, coordinate, and manage loads in an efficient and cost-effective manner.
- Serve as the first point of contact for professional car haulers and manage all aspects of the dispatch process which ranges from load assignment to delivery and any issues that may arise during the process.
- Maintain a constant line of communication and positive professional relationships with internal and external customers.
- Troubleshoot and resolve issues effectively and professionally; Work in a cross-functional team to address service issues as needed.
- Analyze service reports and continually seek ways to improve day-to-day processes for improved operational efficiency.
- Finding cargo from Load boards in the US.
- Carry on negotiations with intermediary companies
- Receiving orders (from relevant Load board, by phone, e-mail).
- Preparation of necessary documentation.
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