Forester, Client Services

KEY RESPONSIBILITY AREAS:

Management/Administrative Responsibilities 

• Participates in the formulation of Regional Operational plans and the setting of priorities for the Region. 
• Participates in the preparation of the annual budget for the Region. 
• Supervises the work of Forest Technicians and ensures that duties are performed efficiently and effectively. 
• Develops work plans for Forest Technicians ensuring productivity of the Region is optimized. 
• Prepares and submits to the Forest Manager, progress reports on Client Services activities in the Region. 
• Evaluates the performance of direct reports and ensure that performance reports are completed and submitted according to PMAT guidelines. 
• Conducts regular meetings with direct reports and ensures that proper records are kept of all meetings. 
• Represents the Agency at meetings, conferences, and workshops locally, regionally, and internationally. 
• Mediates in disputes and resolves conflict ensuring proper documentation of issues, concerns, and outcomes. 
• Participates in the recruitment process as required. 
• Provides guidance to direct reports through coaching, mentoring, on-the-job training, and assistance as needed. 
• Identifies training and other developmental needs of staff and ensures they are adequately addressed. 
• Participates in the leave approval process in keeping with established human resource policies. 
• Encourages compliance with the Agency’s standards, human resource policies, and procedures.

Supervisory Responsibilities 

• Manages the welfare and development of staff of the Unit through the application of the performance management system of the department. 
• Provides guidance to reports through coaching, mentoring, and training and support and assistance needed. 
• Ensures that training and other developmental needs of staff are adequately identified and addressed. 
• Recommends sick and departmental leave in keeping with established human resource policies 
• Recommends/administers disciplinary action in keeping with established human resource policies/guidelines. 

Technical/Professional Responsibilities 

• Oversees the implementation of the Private Forestry Programme activities within the Region
• Liaises with the Private Forestry Programme Co-ordinator in the provision of seeds/ seedlings/planting material to support the Private Forestry Programme. 
• Assists with the establishment of new and supports existing Local Forest Management Committees 
• Ensures Forest Technicians provide support to Rural Sociologist in community engagement activities. 
• Collaborates with Rural Sociologist to provide support to the LFMCs and communities
• Executes the approved recreational activities and eco-tourism initiatives
• Promotes the implementation of the Urban Forestry Programme 
• Provides technical guidance and assistance for the establishment of trees to our stakeholders within the forest region. 
• Ensures technical assistance and documentation are disseminated to client groups and stakeholders within the Region. 
• Assists in the implementation of the Agency’s Marketing Programme.
• Participates in the implementation of public awareness and public education activities within the region. 
• Liaises with the PR&CC Branch in the planning and execution of Agency events within the Region. 
• Requests seedlings for the execution of various Client Service activities.
• Assists Rural Sociologists, LFMCs and other CBOs by making recommendations regarding the identification and implementation of community-based livelihood projects.
• Develops and fosters positive relations with stakeholders i.e., Government Entities, NGOs, CBOs, Community Leaders within the Region, etc. 
• Any other duties that may be assigned from time to time. 

PERFORMANCE CRITERIA

• Clear directions and feedback given to direct reports. 
• Meetings are scheduled, held and proceedings are recorded accurately.
• Correspondence, reports in keeping with standards of the Citizen’s Charter.
• Competent in representing the Agency and providing feedback on forest-related matters.
• Consistently provide good solutions 
• Performance evaluation reports are provided on a timely basis.
• LFMC is operated according to the Forest Plan within the agreed timeframe.
• Sound technical advice and guidance provided to Private Tree Growers, stakeholders, and other clients/customers. 
• Public education activities are completed in keeping with targets. 
• Staff welfare is constantly addressed. 

MINIMUM REQUIRED EDUCATION AND SKILLS

• A First Degree in Forestry /Environmental Management or related area/Agriculture.
• Training in Supervisory management. 
• (4-5) years of field experience 

OR 

• An Associate Degree/Diploma in Forestry/Environmental Management or related area/ Agriculture/Natural Sciences. 
• Knowledge of projects, Planning, and Research Techniques 
• Management Training 
• Training in relevant software applications 
• Five (5) years of field experience 
• Any other acceptable combination of academic qualification and related experience. 

We thank all persons who express an interest; however, only short-listed applicants will be contacted.