Information Technology Manager

Job Purpose

Reporting to the Senior Director, Human Resource Management & Administration the Information Technology Manager has the responsibility to integrate Information Technology in the organization so that the goals identified in the strategic plans are achieved. The incumbent is also responsible for developing and implementing Information Technology strategies and solutions. Additionally, the incumbent is responsible for providing technical support, developing, managing, coordinating, monitoring and evaluating IT needs of the Corporation. 

Key Responsibilities Includes: 

• Develops the guidelines and procedures for the use of all IT related equipment and software; 
• Assists in the procurement of IT equipment and software packages by outlining requisite design and specifications; 
• Participates in the preparation the system, procedures and Budget for the Division; 
• Develops business systems documentation; 
• Provides advice on software operations, maintenance of equipment and acquisition of hardware supplies; 
• Recommends hardware and operating system resource requirements;
• Plans and implement upgrades and modifications to existing systems to accommodate changing user needs and technology in a dynamic environment; 
• Prepares high quality detailed system design specifications from a conceptual design such as the result of programme efforts produced by the system specified by user requirement; 
• Conducts research into new software packages/platforms/systems and make recommendations to the CEO; 
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems;
• Communicates proactively and collaborate with external and internal customers to analyze information needs and functional requirements and deliver various documents as needed; 
• Monitors resource use to ensure optimal performance and reliability;
• Conducts analysis of network/system management, capacity planning, fault tolerance and disaster recovery; 
• Develops system security/firewall requirements based on industry standards & environment; 
• Plans and implements systems backups, coordinating recoveries, including offsite disaster recovery; 
• Identifies IT infrastructure upgrade requirements and reviews operating procedures in keeping with best practices; 
• Develops reliable and effective networking and technology facilities;
• Diagnoses and troubleshoots the nature and effects of software systems failures and networking problems; 
• Ensures that backup, redundancy and disaster recovery provisions are developed and implemented; 
• Develops strategies for the protection of data, servers and local drives;
• Streamlines processes regarding data flow and data quality to improve accuracy and delivery of information; 
• Advises on the appropriate hardware and software to support communication requirements; 
• Ensures website is updated and content is accurate; 
• Advises on the appropriate hardware and software to support communication requirements; 
• Administers training for staff in the use of existing and new software packages
• Performs any other duties that may be s and responsibilities as required. 

Required Skills/Competencies 

• Sound character, credibility and integrity 
• Excellent human relation skills 
• Strong Leadership and management skills 
• Excellent interpersonal skills 
• Excellent written and oral communication skills 
• Excellent time management and organization skills 
• Ability to work with details and under pressure 
• Confidentiality, integrity and professionalism exercised at all times
• Understanding of complex information technology requirements
• Excellent knowledge of networking, communication and programme designing
• Good knowledge of departmental policies and procedures 
• Knowledge of record keeping and records/file management techniques
• Working knowledge of relevant computer packages including spreadsheet, word processing and presentation 
• Expertise in data centre management and data governance
• Working knowledge of Information analysis and hardware/software systems
• Good technical and problem solving skills 
• Good judgment and decision-making skills 
• Sound knowledge of Business IT platform 
• Excellent analytical skills 

Qualifications & Experience: 

• A Bachelor's degree in Information Technology or related field
• Five (5) years of responsible professional Information Technology experience with database administration 
• MCSA and COMPTIA Network+ 

Only shortlisted applicants will be contacted.