JOB PURPOSE
To provide guidance and monitor the development of Strategic, Operational and Work Plans for Divisions/Branches/Sections and Units analyse revenue performance and strategically assign collection targets to the revenue service centre/tax offices within Tax Administration Jamaica (TAJ); monitor, review and evaluate TAJ’s overall performance against target to ensure conformance or identify divergence, as well as to compile data and maintain a database to support the formulation of policies and the development of programmes. Produce and prepare all high level organizational performance reports in keeping with standards.
KEY OUTPUTS
- Advice and guidance on the development of Strategic, Operational and Work Plans and performance indicators provided;
- Corporate and operational planning tools applied;
- Performance monitoring and evaluation tools developed, utilized and evaluated;
- Collections targets assigned and communicated;
- Revenue collections monitored and analysed;
- Database maintained;
- Performance reports and other data reviewed and analysed;
- Performance review sessions organized and executed;
- Reports prepared and submitted.
KEY RESPONSIBILITY AREAS
Technical and Professional Duties
- Provides assistance in the development of the strategic plan;
- Provides guidance on the development of the Division’s/Branch’s/Section’s Operational and Work Plans and performance indicators in line with TAJ’s strategic direction and its planning and performance framework and guidelines;
- Reviews the Division’s/Branch’s/Section’s Operational Plans to ensure that they are aligned to the respective higher level plans;
- Develops reporting systems/structures to effectively monitor the execution of the Operational Plan;
- Evaluates Operational and Work Plans to ensure that risk management components are incorporated;
- Ensures that operating budgets are considered in preparation and execution of the Operational Plans;
- Monitors the performance of strategies and targets of the Strategic/Operational Plans;
- Prepares monthly, quarterly, annually and ad hoc reports for TAJ;
- Analyses data collected by using various techniques and formulates recommendation to stimulate policy changes and programme development;
- Designs and implements schedules of data collection to provide timely, relevant information for planning, performance monitoring and decision-making;
- Reviews performance reports and analyzes data to identify trends and areas where performance can be improved;
- Recommends remedial action where performance issues/weaknesses are identified;
- Develops performance indicators/ measure to report on the effectiveness of Strategic and Corporate Plans;
- Assists with the preparation of the performance reports;
- Maintains a database with best practice, performance indicators/measures, and standards in relation to corporate planning and review;
- Performs other related duties assigned by the Director, Planning and Review;
- Supports the identification and management of risks within the organization and by extension the respective area of work;
- Analyses data for the preparation and compilation of reports for international organizations (eg ISORA, IDB);
PERFORMANCE STANDARDS
This job is satisfactorily performed when:
- Proper advice and guidance is provided for the development of Operational and Work Plans with relevant and practical performance indicators within the stipulated timeframe;
- The corporate and operational planning tools are developed and effectively used at all times;
- Performance monitoring and evaluation tools are developed, utilized and evaluated for effectiveness;
- Collections targets are appropriately apportioned and the Tax Offices advised by the stipulated time;
- Revenue collections monitored and analysed within stipulated time;
- Relevant data is extracted from Performance Reports and loaded to the data base as stipulated;
- Performance reports and other data received are reviewed and analysed by the stipulated time;
- Performance review sessions for the Sections/Branches /Divisions are properly arranged and executed as scheduled;
- Reports prepared and submitted in keeping with established standard and agreed timelines.
AUTHORITY TO:
- Assist managers/supervisors with the development of Operational and Work Plans and performance indicators;
- Recommend amendments to Operational and Work Plans;
- Collect data and maintain the database;
- Request performance targets/reports from Division/Branch/Units.
REQUIRED COMPETENCIES
Specific Knowledge
- Excellent knowledge of corporate planning and performance management tools and applications;
- Very good knowledge of Tax Administration Jamaica operations and functions;
- Very Good knowledge of computer systems and the relevant applications including the ability to interpret data.
Required Skills and Specialised Techniques
- Excellent decision-making, planning and organizing skills;
- Excellent judgement, and analytical skills;
- Excellent communication and interpersonal skills;
- Very good time management skill;
- Excellent presentation skills;
- Keen eye for detail.
Qualification and Experience
- BSc Degree in Economics, Management Studies or the equivalent professional qualifications;
- Training in strategic/corporate planning, performance evaluation and/or performance management;
- At least three (3) years related work experience.
WORKING CONDITIONS
- Normal office environment;
- Travel (40%).
While we thank all applicants for their interest, only short-listed candidates will be contacted.
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