Property Operations Assistant
An exciting fast paced role to work in the management of residential property in the short term rental sector and general property management sector for a British owned company.
The Company
Drummonds Property Limited is a UK based company specialising in protecting our clients legally. All out clients are based/from the United Kingdom. Customer service is at the forefront of everything we do and we expect our clients to receive exceptional service. We’re modern property company and 100% of our systems are online.
Our Values
We have a small energetic team of dedicated people who work hard to get the job done. We only want people who have a positive, can do attitude who want to be part of a team that work hard, are great individually but supportive of each other.
Job Type: Full Time
Working Hours: Flexible, Monday to Friday (some weekends required but days off during the week in lieu of weekend worked)
Location: Hybrid - From home and on-site (North Coast)
The Role
To assist the Director with the management of the North Coast short term rental portfolio, and general administration. It would suit someone proficient in technology, as your role will include the use of apps and cloud systems. Your role will be focused on dealing with Landlords, suppliers, cleaners and guests. This role includes but is not limited to:
- Checking cleaning to ensure it has been completed to a high standard
- Dealing with guest maintenance issues
- Raising maintenance issues upon detailed inspection of the premises
- Property inspections
- Guest queries through booking apps and emails
- Cleaner transportation
Essential Skills
- Flexibility – each day will throw up unexpected challenges, and a successful candidate will have the capacity to react quickly and efficiently to these
- Ability to pivot quickly
- Strong prioritising and organisational skills
- Strong team working abilities
- Ability to manage their own work stream
- Strong problem-solving skills
- Strong attention to detail
- Friendly, sincere & professional
- Trustworthy and ethical
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