Organisation
Firearm Licensing Authority
Reference
VAC-48918
Contract Type
Full-Time
Industries
Secretarial Administrative & Clerical
Location
Mandeville
Salary & Benefits
$1,272,269 - $1,770,060 per annum
Date Posted
14/03/2024
Expiry Date
25/03/2024
The Receptionist/Telephone Operator serves as the initial point of contact for the public, addressing inquiries and complaints, and facilitates communication internally and externally for the Authority.
Job Purpose
Under the general direction of the Regional Director the Receptionist/Telephone Operator is responsible to assist the general public in all aspects of their interaction with the Authority as the first line of contact to assist with customer inquiries and complaints and interact with customers to provide and process information. The incumbent will also provide an effective and efficient communication system both internally and externally.
Minimum Required Education and Experience
- At least four (4) subjects at the CXC General proficiency/GCE O ’levels including English Language and a numeric subject.
- Customer Service Certification would be an asset
- Certificate in Telephone Operation and Ethics would be an asset.
ALL APPLICANTS WILL BE REQUIRED TO PASS A SECURITY BACKGROUND CHECK.
PLEASE NOTE THAT ONLY SHORT-LISTED CANDIDATES WILL BE CONTACTED.
Region:
Mandeville
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