Records Officer 1 (PIDG/RIM 2)

Key Responsibilities

Registry: 

• Creates, updates and maintains files; 
• Receives, stores and retrieves information and files, as per request; 
• Files correspondence in chronological order via referencing the Minute Sheets;
• Responds to queries about records and files;
• Accesses newspaper articles online in keeping with requests from clients and/or in aid of research; 
• Maintains up-to-date ‘charge out’ cards; 
• Types labels for shelves and cabinets and ensures that files are appropriately stocked on shelves; 
• Provides directions for locating staff, when necessary; 
• Receives correspondence/parcels, advises relevant Unit/Officer of receipt of correspondence/parcels; 
• Sorts and despatches of mail/correspondence to customers/clients; 
• Updates the records management database; 
• Assists with research requests; 
• Assists with the maintenance of Stamp Imprest, on occasions; 
• Assists with record of inventory for the Ministry; 
• Performs duties as Reliever Telephone Operating/Receptionist; 
• Performs any other related duties that may be assigned from time to time. 

Required Knowledge, Skills and Competencies

• Excellent interpersonal skills; 
• Good oral and written communication skills; 
• Ability to speak clearly- clear speaking voice; 
• Appropriate personal presentation and decorum; 
• Excellent customer service skills; 
• Knowledge of Microsoft Suite and search engines; 
• Ability to multi-task; 
• Ability to use own initiative; 
• Service-oriented. 

Minimum Required Qualification and Experience

• Graduated from a Secondary institution with four (4) subjects at the CXC or GCE ‘O’ Level, including English Language and a numeric subject, plus a minimum of three to four (3-4) years’ experience at the Level 1 or an equivalent academic training and experience. 

Special Conditions Associated with the Job

• Working conditions are normal for office environment; 
• May be required to work long hours, including weekends and public holidays. 

Please note that only shortlisted applicants will be contacted.