Risk Analyst

Job Purpose

Under the direct supervision of the Manager, the Risk Analyst is responsible:

• To identify and evaluate operational risks and vulnerabilities related to trade and travel within the organisation.
• Collect and analyse trade and travel data to identify trends, patterns, and potential risks.
• To develop and recommend risk treatment strategies/action plans to mitigate identified risks within the organisation's business and corporate policies, goals, objectives, and strategy.
• To collaborate with internal and external stakeholders to ensure regulatory compliance and border security measures.
• To use analytical techniques to assess risk exposure and forecast potential outcomes.
• To assist in developing and implementing risk management policies and procedures.
• To prepare reports and presentations detailing risk findings, trends and recommendations for management and stakeholder engagement.
• To monitor and evaluate the effectiveness of risk management strategies and processes, making recommendations for enhancements as needed.
• To provide training and support to staff members on risk awareness, mitigation techniques and compliance requirements.
• To stay updated on industry trends, regulatory changes, and emerging risks.

Key Responsibilities

Technical/Professional Responsibilities

• Assist with implementing and maintaining the operational aspect of risk management within the Agency, including all documentation, resources, tools, plans and procedures.
• Maintain the risk management databases and systems to ensure a structured approach to collecting, managing, and utilising data and information.
• Collaborate with other business units, law enforcement, and border regulatory agencies on risk management related activities or initiatives.
• Collaborate with the Manager to develop risk mitigation strategies.
• Provide support regarding all aspects of operational risk management related to trade and travel.
• Facilitate the identification of risks and recommend reporting and monitoring formats for risk management issues and methodologies related to trade and travel.
• Collaborate with the Manager to establish and implement risk management activities aligned with the specified risk protocols for risk profiling, targeting, and selectivity.
• Review, validate, and analyse risk events.
• Evaluate the need for the necessary resources and make the required recommendations.
• Prepare information for use at internal or external meetings.
• Provide the Manager with written assessments/reports.
• Conduct meetings/workshops with relevant personnel, both internal and external.
• Assist with maintaining the risk system for efficiency and effectiveness.

Customer Service Responsibilities

• Maintains customer service principles, standards, and measurements. 

Other Responsibilities 

• Performs all other duties and functions as may be required occasionally.  
• May be required to provide witness statements, attend court proceedings, and give evidence. 
• Comply with Health & Safety Policies & Procedures.

Required Competencies

Core

• Excellent observational skills.
• Excellent interpersonal and team skills.
• Excellent oral and written communication skills.
• Excellent judgement, analytical skills and the ability to assess information, understand its potential meaning and make appropriate linkages to inform decision-making.
• Strong planning and organising skills.
• Ability to work independently.
• Ability to adapt to changing circumstances and manage multiple tasks simultaneously.
• Knowledge of data analytics/analysis techniques.
• High levels of confidentiality and integrity.

Technical

• Understanding and knowledge of the Customs laws in Jamaica. 
• Good knowledge of Customs policies, procedures and controls.
• Excellent knowledge and understanding of the principles of Intelligence and Risk Management
• Good knowledge of international best practices in Customs and International Trade. 
• Working knowledge of relevant computer applications and systems, including Microsoft Excel, MS Word, PowerPoint and Access.
• Knowledge of business intelligence tools such as Power BI, Tableau, Metabase, NumPy, PANDAS, etc.

Minimum Required Education and Experience

• First degree in Data Analytics, Data Analysis, Computer Programming, Risk Management, Intelligence, or equivalent qualification in the Social Sciences.
• Five (5) years of experience as a Risk expert/ Data expert.
• Experience in applying the Customs Act and related regulations and legislations.
• Experience in risk management, developing and applying risk management processes. 
• Specialised knowledge and training in Customs Administration.
• Experience in intelligence gathering and coordination.

Special Conditions Associated with The Job

• Work will be conducted in offices equipped with standard equipment and specialised software.
• Involves working in a fast-paced environment with ongoing interactions with critical stakeholders.
• May be required to work flexi-hours.