Senior Firearm Examination Officer

Key Outputs

• Firearm Examination Certificates 
• Firearm Instructors Certificates. 
• Firearm Range Certificates. 
• Reports on monitoring activities. 
• Successful collaboration with the Jamaica Constabulary Force. 

Key Responsibility Areas:

Technical/Professional Responsibilities 

• Administers the Firearm Examination. 
• Inform applicants of result and updates the Authority’s database.
• Reviews application for certification from Firearm Instructors, process applications and inform applicants. 
• Monitors practical Firearm Training Courses to ensure adherence to standards and guidelines, which have been set by the Authority.
• Monitors Gun Clubs and approved Firearm ranges to ensure adherence to standards set by the Authority. 
• Conduct inspection of private security companies firearm vaults on behalf of the Authority to ensure that the proper security standards are being met.
• Monitors adherence to the procedures set governing the sale of ammunition by private dealers. 
• Liaise with customers, government ministries, department and agencies and the private sector organizations to disseminate information and gain customer feedback. 
• Review customer comments and suggestions relieved and respond to issues raised. 
• Prepared weekly, monthly and quarterly performance report and statistics.
• Contribute to the development of the corporate plan and budget to ensure the department targets and objectives are reflected. 
• Communicate with members of the public on Authority policies and practices and relevant legislation. 
• Advise and respond to customer enquires related to new registrations and legislation administered by the office. Instruct customer service as to correct format and content of documents to be submitted. 
• Design and administer customer questionnaires, survey and polls to gain feedback on Authority services and identify areas for improvement. 

Other Responsibilities 

• Perform other related duties as assigned from time to time by Manager Examination and Certification. 

Authority (decision you have the power to make or recommend)

• Authority to recommend the certification or de-certification of Firearm Instructors. 
• Firearm Ranges and Firearm Practical Training Courses. 
• Liaise with customers and external bodies. 
• Initiate disciplinary action in accordance with the Authority’s policies and procedures. 
• Recommend staff leave. 

Performance Standards

• Work volume targets and daily, weekly and monthly deadlines are met.
• Reports and data produced are accurate and complete. 
• Customer queries and issues are responded to within agreed timescale in accordance with the Authority’s policies and procedures. 
• Customer express satisfaction with the service received. 
• Authority’s policies and procedures are adhered to. 

Working Conditions: 

• Position entails occasional performance of assignments which require much road commute and extended working hours. 
• May have dusty work conditions which will involve strenuous activities (appropriate gears should be worn) 

Required Competencies:

Core 

• Excellent interpersonal skills and customer relations skills. 
• Excellent Communication skills both written and oral. 
• Excellent problem solving skills. 
• Good management skills. 
• Good planning and organizing skills. 
• Good analytical skills and sound judgement. 
• Good time management skills. 
• Working knowledge of relevant computer applications. 
• Knowledge of the Firearm Act and related issues 
• Ability to work under pressure. 
• Technically inclined and ability to learn and adapt to dynamic environment
• Ability to work in high risk environments (example shooting ranges) 

Minimum Required Qualification

• Bachelors Degree in Management Studies or equivalent qualification/training.
• Three (3) years related experience at Supervisory level.
• Experience in writing project proposals 
• Qualified Firearm Instructor.