Senior Human Resource Officer (GMG/SEG 1)

Key Responsibilities

Management/Administration 

• Prepares and submits reports, letters, and other documents as required;
• Provides advice and guidance to employees of the Ministry and its Agencies on staff welfare and disciplinary processes, procedures and policies; 
• Serves as resource person on selected panels;
• Attends meetings and represents the Division/Ministry at conferences, seminars and other fora as required; 
• Keeps abreast of current and emerging employee relations trends and best practices, and utilizes them for continuous improvement of the overall human capital development within the Ministry. 

Technical/Professional 

• Co-ordinates the implementation of the disciplinary and Staff Welfare policies;
• Provides support, advice and assistance in resolving conflicts, grievances and ethical issues; 
• Monitors compliance of the Code of Conduct/Dress Code; 
• Participates in the grievance and disciplinary processes of the Ministry, ensuring consistency and fairness; 
• Facilitates the effective management of conflict by promoting the balancing of diverse interests and abilities of employees with the needs and goals of the organization;
• Facilitates the implementation of the Occupational Health, Safety and Wellbeing policies for the Ministry, and promotes positive attitudes towards employee health, safety and wellbeing at work; 
• Recommends programmes which will promote a healthy and proactive employee relations climate; 
• Assists with the establishment of a Welfare Committee; 
• Organizes and conducts all staff welfare Health & Wellness programmes;
• Identifies factors that may affect staff wellbeing and productivity and devises ways to mitigate same; 
• Investigates matters affecting staff and makes recommendations in relation to the following:- 
  • Employee Relation 
  • Health and Safety 
  • Welfare and Wellbeing 
• Co-ordinates, in collaboration with the Human Resource Development Unit, sensitization sessions to inform staff about health and wellness practices at the work place;
• Assists with the preparation of submissions to the Human Resource Executive Committee (HREC); 
• Offers information and provides counselling support to staff; 

Other Responsibilities 

• Represents the Division/Ministry at meetings/conferences and other fora as required;
• Performs any other duties that may be assigned from time to time by the Director, Employee Relations & Staff Welfare. 

Required Knowledge, Skills and Competencies

Core: 

• Oral and Written Communication Skills 
• Problem Solving and Decision Making 
• Planning and Organising 
• Analytical Thinking 
• Team Work and Cooperation 
• Initiative 
• Integrity 
• Interpersonal Skills 
• Managing External Relationships 

Functional/Technical: 

• Excellent knowledge of the Labour Laws of Jamaica, the Public Service Regulations, Staff Orders for the Public Service, Delegations of functions and other Government of Jamaica policies and procedures 
• Good mediation/negotiations/conflict resolution skills 
• Good Customer and Quality Focus 
• Proficiency in use of Microsoft Office Suite and other relevant computer applications and systems 

Minimum Required Qualification and Experience

• Undergraduate Degree in Human Resource Management, Business Administration, Management Studies or its equivalent from a recognised tertiary institution
• At least three (3) years’ experience in human resource management preferably within the public sector 
• Training in Industrial Relations and Conflict Management 
• Training in Occupational Health and Wellbeing 
• Training in Events Management/Planning 

Special Conditions Associated with the Job

• There can be high pressure when deadlines are to be met 
• Extended working hours are expected

Please note that only shortlisted applicants will be contacted.