Shelter Manager (GMG/SEG 2)

The Shelter Manager is also responsible for overseeing the day-to-day operations of the shelter and the supervision of shelter staff, to ensure maximum effectiveness and efficiency in the delivery of critical service needs.

Key Responsibilities

• Co-ordinates and manages the work of the Shelter to maximize efficiency and productivity in achieving the mandate;
• Manages the approved budget for the Shelter ensuring that all expenditure are documented and accounted for according to GoJ guidelines.
• Develops, reviews and implements operational systems and procedures to guide the activities of the Shelter;
• Prepares and submits Monthly/Quarterly Reports to the Director – Shelter Unit;
• Oversees, co-ordinates and manages all daily Shelter functions and activities;
• Provides shelter assessments, intakes and Exit Interviews of residents;
• Provides case management and crisis intervention services;
• Oversees room assignments/arrangements and maintenance of the property;
• Provides shelter residents with transition assistance and access to community referrals and resources;
• Facilitates educational programmes for shelter clients, as necessary;
• Facilitates client group dynamics and handles client conflicts, as necessary;
• Provides night and weekend staff backup coverage as needed as part of the shelter on-call rotation;
• Oversees overall maintenance and facility repairs;
• Manages the safe and efficient operation of the kitchen including menu development;
• Oversees the efficient management of all supplies that is, shelter kits, counselling supplies and food items;
• Provides residents with supplies as needed;
• Performs perimeter checks ensuring all doors are locked when entering and exiting the Shelter after a shift;
• Represents the Branch at meetings, conferences, workshops and provides reports to the Principal Director.

Required Knowledge, Skills, and Competencies

Core:

• Good oral and written communication skills
• Good analytical thinking skills
• Good problem-solving and decision-making skills
• Good planning and organizing skills
• Teamwork and co-operation
• Ability to use own initiative
• High level of Integrity
• Flexibility and adaptability
• Good interpersonal skills
• Managing External Relationships

Functional/Technical:

• Excellent knowledge and experience in managing Residential Housing Programme services
• Sound knowledge of Government regulations, laws and guidelines which affects adults and children who are victims of domestic violence., sexual assault, and/or abuse
• Excellent knowledge of safety and security protocols for gender violence programmes
• Proficiency in use of Microsoft Office Suite and other relevant computer applications and systems (Statistical Software).

Minimum Required Qualification and Experience

• Undergraduate Degree in Social Work or equivalent qualifications from an accredited tertiary institution;
• Training in Supervisory Management/Human Resource Management;
• Training in First Aid and Cardiopulmonary Resuscitation (CPR);
• Five (5) years in a related field.

Please note that only shortlisted applicants will be contacted.