Strategic Organizational Development Officer (GMG/SEG 2)

Job Purpose

The incumbent is responsible for developing and recommending effective organizational development and change management solutions for adoption and implementation at the Unit, Division and Ministry wide levels, with a view to improving the efficiency and effectiveness of the Ministry’s operations. 

Key Responsibilities

Assists in the development, implementation and maintenance of a comprehensive OD Strategy Framework and Plan to guide the work and priorities of the Strategic Organizational Development and Change Management Branch (SODCMB) in delivering efficient and effective OD services to the Ministry by: 

• Assisting in the development and implementation of the comprehensive OD Strategy Framework and Annual OD Plan, to guide the organizational development programmes and projects of the Ministry; 
• Examining the Ministry’s Corporate Plan, directives and relevant reports to inform the development of the organizational development framework; 
• Examining relevant statutes, regulations etc in the organization to determining legislative framework for functional responsibility; 
• Examining internal and external Audit Reports and identifies issues to inform the Annual OD Strategy and Plan; 
• Consulting with the Senior Management team and deriving strategic objectives and priorities to inform the annual OD Strategy and Plan; 
• identifying OD priorities based on broad assessments and analysis and recommends to the Director SODCM for inclusion in the OD Strategy;
• Documenting and following up on areas in need of strengthening in terms of structure, systems and processes to inform the OD planning process. 

Conducts appropriate organizational development interventions, provides effective monitoring and promotes the adoption of best practices in change management by:

• Developing and recommending appropriate organizational development programmes and solutions with a view to improving the efficiency and effectiveness of the Ministry’s operations;
• Employing innovations in the design and implementation of organizational development solutions, considering resource constraints viz a viz changing organizational priorities;
• Studying, proposing and implementing systems and procedures to develop greater efficiency and productivity; 
• Facilitating the Ministry in the effective review of staffing structures, role clarity;
• Conducting organizational reviews, systems and procedures studies and making recommendations; 
• Documenting organizational changes and conducting analysis; 
• Conducting preliminary surveys to determine and define the objective of the study, scope of study, appropriate methods and techniques to be employed and the requisite Terms of Reference; 
• Examining the operations and workflow of selected entities to determine systematic weaknesses e.g. duplication/overlaps, waste, as well as activities that do not add value to the process by: 
  • Conducting interviews with staff; 
  • Observing the activities of staff in the working environment; 
  • Administering questionnaires; 
  • Reviewing previous reports/documenting existing Job Descriptions and Charts;
  • Preparing Flow Chart of current operations; 
• Collecting job related data through interviews, questionnaires, observations and examining records to validate findings; 
• Developing/reviewing standard operating policies and procedures; 
• Preparing and issuing final report of findings and recommendations; 
• Assisting with implementation of recommendations; 
• Researching and providing information to the Director SODCM and other stakeholders as requested; 
• Incorporating Industry practices and research findings; 
• Researching, designing and developing proactive policy initiatives and procedures. 

Participates in the Ministry’s various change management and key transformation programmes and initiatives by: 

• Participating in change management projects and programmes according to stipulated guidelines agreed to with relevant stakeholders; 
• Implementing OD solutions which will support the Ministry’s transition and culture change initiatives; 
• Supporting the development of specific tools/policies identified by change facilitators;
• Contributing to the development and implementation of strategies to narrow the gap between the desired and actual culture; 
• Conducting general/specific and ad-hoc research to inform OD/change management issues. 

Establishes and maintains relevant internal/external relationships and strategic business partnerships to support the Ministry’s strategic objectives by: 

• Maintaining effective working relationships with external and internal stakeholders and clients, ensuring that the Branch provides a consistently high level of service to them;
• Liaising/collaborating with relevant stakeholders for the provision of advice or the sharing of information in order to facilitate the effective execution of OD programmes; 
• Implementing OD projects to be delivered in accordance with the guidelines outlined in the relevant partnerships; 
• Working as a strategic business partner with the HRMD Branch and other Senior Managers to effectively implement integrated OD and change management solutions; 
• Involving key stakeholders in identifying problems and designing solutions;
• Communicating with Unit/Divisional Heads to identify OD needs and to inform the OD calendar and schedule; 
• Liaising and maintaining constructive effective working relationships and networks with external stakeholders, including the Corporate Management and Development Branch of the MOF&PS; 
• Building and maintaining strategic, objective relationships with local and international OD Agencies; 
• Developing detailed plan of action in collaboration with the relevant parties including targets and deadlines;
• Partnering with relevant stakeholders to implement and monitor project activities in accordance with established goals and objectives. 

Required Knowledge, Skills and Competencies

• Knowledge of Government administrative systems and operations management;
• Organizational behaviour/organization development knowledge and intervention skills;
• Change Management Facilitation skills; 
• Research skills, ability to design and conduct surveys and interviews; 
• Ability to design and develop OD tools and methods; 
• Ability to prepare clear, concise written and oral reports; 
• Knowledge of and experience in preparing project documents; 
• Ability to work effectively with diverse groups; 
• Good interpersonal skills; 
• Highly developed social skills; 
• General consultation skills; 
• Good analytical skills; 
• Good planning and organizing skills; 
• Logical problem solving and analytical skills; 
• Excellent interpersonal skills; 
• Ability to negotiate and persuade effectively; 
• Ability to successfully complete projects within specific timeframe; 
• Excellent oral and written communication skills; 
• Ability to plan and manage strategically. 

Minimum Required Qualification and Experience

• Bachelor’s Degree in Organizational Development/Human Resource Management or other relevant Social Science Degree; 
• Certificate/Diploma in Management Analysis; 
• Three (3) years’ experience in the Organizational Development field; 
• Training in Project Management; 
• MS Office Proficiency in Word, Excel, PowerPoint, Publisher, Vision. 

Special Conditions Associated with the Job

• Critical deadlines for completion of projects.

Please note that only shortlisted applicants will be contacted.