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System Support Officer (MIS/IT 3), Bustamante Hospital for Children

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Organisation
South East Regional Health Authority
Reference
VAC-47585
Contract Type
Full-Time
Industries
Information & Communication Technology
Location
Kingston
Salary & Benefits
Date Posted
30/11/2023
Expiry Date
15/12/2023
The System Administrator oversees information systems' development and maintenance, manages installations, and coordinates general systems administration for PC/Server networks.

 

Strategic Objectives/Purpose of the Division

Under the general direction of the Management Information Systems Director ensures that all policies and procedures relating to the management of the Management Information System are adhered to in the execution of his/her duties within the Region. The incumbent is responsible for the installation and management of all systems including PC/Server networks. Functions also include the responsibility for general systems administration. 

 

JOB PURPOSE

The job of the System Administrator essentially involves the application of knowledge of information technology, information technology techniques and principles to the development or maintenance of Information Systems. It includes co-ordinating the overall development and maintenance of computer systems and computing services. The incumbent is responsible for the installation and management of all systems including PC/Server networks. Functions also include the responsibility for general systems administration. 

 

SPECIFIC KNOWLEDGE REQUIRED. 

  • Familiarity with hubs/routers & LAN/WAN 
  • Working knowledge of WINDOWS NT environment and administrative techniques
  • Working knowledge of network implementation & techniques 
  • General UNIX environment knowledge 
  • Troubleshooting skills 
  • Knowledge of at least one programming language 

 

QUALIFICATIONS AND EXPERIENCE

  • Diploma in Computer Science or Equivalent industry certification;
  • Training in the configuration & management of networks 
  • Three (3) years' experience in systems administration 

 

REQUIRED SKILLS AND SPECIALIZED TECHNIQUES:

  • Good analytical skills and sound judgment 
  • Good time management skills 
  • Ability to communicate effectively both orally and in writing 

 

WORKING CONDITIONS:

  • Required to work beyond normal working hours, as necessary to meet deadlines and to ensure that networks are up and running at all times 

 

RESPONSIBILITIES:

  • Responsible for general P.C. workstation installation, debugging and support
  • Provide server and domain Support 
  • Undertake network expansion and rearrangement, and upgrade operating systems. 
  • Responsible for application installation and maintenance. 
  • Assist in defining the infra structural and environmental requirements of network devices. 
  • Develop operating, instructing and testing procedures to ensure that desired results are produced from various applications. 
  • Ensure the smooth and continuous operation of computers and all systems within the Region. 
  • Assist in developing standards and documentation of network configurations and ensure adherence to these standards. 
  • Provide user & technical support to all systems 
  • Conduct regular maintenance of computer systems 
  • Develop and maintain user, technical, installation and network manuals on all computer systems. 
  • Design, develop, and monitor security performance and its compatibility with supporting computer networks and communication software and hardware.
  • Participate in seminars & meetings to discuss systems and program design.
  • Supervise the installation of computers and peripherals. 
  • Assist with the training of all users. 
  • Perform other related duties assigned from time to time. 

 

AUTHORITY TO:

  • Approve the work of contractors 

 

PERFORMANCE CRITERIA:

Job is satisfactorily performed when: 

  • User requirements are speedily and effectively satisfied. 
  • Deadlines are consistently met. 
  • Good working relations are maintained with staff at all levels within the Region\

 

We thank all applicants for their expressions of interest however, only those shortlisted will be contacted.

Region: 
Kingston
Occupational fields: 
Other
Other
Other
Required degree level: 
Other

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