Systems Analyst (MIS/IT 5)

Key Responsibilities

Technical/Professional 

• Analyses user requirements to design and implement computer systems for all Units in the Division; 
• Co-ordinates network planning, implementation as well as modification; 
• Implements Routing and Remote technologies to facilitate intra-ministry communication;
• Deploys existing system resources to additional operations; 
• Schedules the use of various equipment to optimize output; 
• Plans and re-engineers the Division’s processes to accommodate technology to achieve efficiency; 
• Analyses data management systems with the mechanism required to design, implement, secure and manage relational databases; 
• Designs and maintains website for the Division in keeping with the Government of Jamaica’s (GOJ) guidelines on web standards; 
• Manages the Division’s computer facility by supervising the allocation of computer resources and user time; 
• Provides staff and users with assistance in solving computer related problems, such as malfunctions and programme problems; 
• Provides technical assistance and training for the Division’s staff; 
• Tests, maintains, and monitors computer programmes and systems, including co-ordinating the installation of computer programmes and systems; 
• Uses object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology; 
• Confers with clients regarding the nature of the information processing or computation needs a computer programme is to address; 
• Expand or modify system to serve new purposes or improve workflow; 
• Determines computer software or hardware needed to set up or alter system;
• Analyzes information processing or computation needs and plans and designs computer systems, using techniques such as structured analysis, data modeling and information engineering; 
• Develops, documents and revises system design procedures, test procedures, and quality standards; 
• Recommends new equipment or software packages; 
• Reads manuals, periodicals, and technical reports to learn how to develop programmes that meet staff and user requirements; 
• Utilizes the computer in the analysis and solution of business problems such as development of integrated production and inventory control and cost analysis systems; 
• Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation; 
• Develops Geological Information Systems capabilities and acquires applications for spatial data deployment in keeping with GOJ standards; 
• Supervises daily operation of GIS support; 
• Develops specifications and employs the competitive bidding process for the procurement of the Division’s software as well as hardware equipment; 
• Designs/acquires training manuals in requisite software to facilitate staff training;
• Assumes responsibility for the security of the Division’s hardware and software;
• Supervises the introduction of all new technology in the Division, in keeping with its overall goal; 
• Proposes new ICT strategies and programmes for the Division, primarily to achieve efficiency as well as data security; 
• Plans and implements backup procedure for in-house data; 
• Implements and manages all electronic records management system; 
• Implements fault tolerance for computer systems; 
• Supervises minor repairs and certifies all major repairs; 
• Acts as liaison officer for all ICT related areas to the GOJ; 
• Assists in administering and co-ordinating the Access to Information Act;
• Provides ICT support to all bilateral and multilateral projects in the Division;
• Designs and implements an integrated database for the Division; 
• Participates in the GOJ’s MIS Officer’s Group, ATI Committee, Land Information Council of Jamaica (LICJ), as well as other ICT meetings and seminars; 
• Participates in the Division’s Disaster Preparedness Committee. 

Management/Administrative 

• Participates in the organization’s strategic planning process; 
• Prepares and monitors the Unit’s Operational Plan and budget, ensuring the work is carried out according to guidelines and agreed targets achieved; 
• Prepares ICT unit plan; 
• Prepares individual work plans; 
• Provides guidance/advise to the Commissioner, Deputy Commissioners and Directors on ICT matters; 
• Represents the Division at meetings, conferences and other functions as directed;
• Prepares list of computer hardware to be insured; 
• Prepares monthly activity report for the Unit; 
• Supervises the Unit’s staff in their daily duties. 

Human Resources 

• Monitors and evaluates the performance of direct reports, prepares performance appraisals and recommend and/or initiates corrective action, where necessary, to improve performance and/or attain established personal and/or organizational goals; 
• Provides leadership and guidance to staff through effective planning, delegation, communication, coaching, mentoring and training; 
• Participates in the recruitment of staff for the Unit and recommends transfer, promotion, termination and leave in accordance with established human resource policies and procedures; 
• Ensures that the staff are aware of and adhere to the policies, procedures and regulations of the Government of Jamaica; 
• Ensures the welfare and development needs of staff are clearly identified and addressed; Performs other related functions assigned from time to time by the Commissioner. 

Required Knowledge, Skills and Competencies

Core Competencies 

• Analytical Thinking 
• Planning and Organizing 
• Oral and Written Communication 
• Strategic Vision 
• Good Interpersonal Skills 
• Customer and Quality Focus 
• Leadership
• Initiative 
• Problem solving and decision making 

Technical Competencies 

• In-depth knowledge of application software development 
• Knowledge of web application software 
• Presentation and reporting 
• Research and evaluation 
• Basic knowledge of GIS operations 

Knowledge of: 

• Structured design techniques, tools and principles 
• Relational database management software 
• Integration of multi-vendor application software 
• IT application testing and evaluation techniques 
• Procurement 
• Project Management 

Minimum Required Qualification and Experience

• Bachelor’s degree in Computer Science/Management Information Systems or related areas from a recognized institution 
• Certificate in Project Management in an ICT environment 
• Five (5) years’ experience in Systems Analysis and managing a computer environment 

Special Conditions Associated with the Job

• Required to work in air-conditioned server room with lower temperatures than a typical office environment. 
• Long working hours

Please note that only shortlisted applicants will be contacted.