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Overview The customer service representative will be responsible for supporting customers via inbound and outbound calls. You will make scheduled outbound callbacks to high-value and VIP customers to assist them in resolving reported issues and managing support tickets related to these voice interactions.  Responsibilities shall primarily focus on initial issue triage, resolution support, and facilitating the customer's connection to the appropriate department or resource when escalation is required.  Responsibilities Conduct scheduled outbound
May 5, 2026 by ibex
Overview The customer service representative will be responsible for supporting customers via inbound and outbound calls. You will make scheduled outbound callbacks to high-value and VIP customers to assist them in resolving reported issues and managing support tickets related to these voice interactions.  Responsibilities shall primarily focus on initial issue triage, resolution support, and facilitating the customer's connection to the appropriate department or resource when escalation is required.  Responsibilities Conduct scheduled outbound
May 5, 2026 by ibex
Company DescriptionWe are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment
May 4, 2026 by Sutherland
Company DescriptionWe are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment
April 30, 2026 by Sutherland
Company DescriptionWe are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment
April 29, 2026 by Sutherland
Company DescriptionAbout Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We’ve created over 200 unique inventions under several
April 29, 2026 by Sutherland
Overview This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Agents to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients. Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email, social
April 27, 2026 by ibex
Company DescriptionWe are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment
April 23, 2026 by Sutherland
Overview Fraud Analysts are responsible for monitoring, investigating, and resolving potential fraud across accounts, funding, and transaction activity. The role focuses on accurate alert triage, in-depth case investigations, and strong documentation that aligns with the client’s fraud playbooks. Analysts identify patterns such as scams, synthetic identities, mule activity, and account
April 20, 2026 by ibex
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