The HR Officer (Talent Management) carries end-to-end accountability for two integrated workstreams: talent management and performance management operations. This is not a coordination role — it is an ownership role. The successful candidate will be expected to drive, not support.
The role owns:
• Group-wide PM cycle execution — from design and launch through to completion tracking, score reporting, and outcome analysis
• Manager capability building in KPI design, performance conversations, and development planning
• Succession planning for critical and leadership roles — bench strength, readiness tracking, and gap escalation
• Talent reviews and Hi-Po pipeline management
• The direct link between performance outcomes and development actions, PIPs, and succession readiness
• Proactive risk identification — surfacing talent and performance risks before they reach crisis point
ACCOUNTABILITIES
Key Deliverables
Performance Management System
• Own and execute the full PM cycle across all business units — goal-setting, mid-year review, year-end review.
• Train managers on KPI construction, goal alignment, and performance conversations.
• Monitor and enforce compliance — follow up directly with non-compliant managers; escalate to Head of TTLD where unresolved.
• Produce score reports, completion dashboards, and cycle analytics for management and executive review.
Succession & Talent Pipeline
• Maintain succession plans for all critical roles, with regular readiness assessments.
• Lead talent review facilitation and Hi-Po identification processes.
• Monitor bench strength quarter-over-quarter and proactively flag pipeline risks.
Performance–Development Integration
• Ensure every significant performance outcome has a linked development or succession action.
• Partner with the L&D team to translate performance and capability gaps into targeted learning interventions.
• Monitor PDP and PIP progress and effectiveness.
Insight & Governance
• Maintain accurate talent and PM data; produce executive-ready dashboards and risk reports.
• Operate within the TTLD intelligence ecosystem — data quality and decision-readiness are non-negotiable.
• Support audit and assurance activities with complete, retrievable documentation.
Requirements
Benefits
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