Head of
Product Management – Fintech Products
MC Systems
About JN:
We are The
Jamaica National Group Limited, representing a globally respected brand, boldly
finding ways to enrich lives and build better communities. Our core values make
us who we are and are demonstrated in everything we do; rooted in RESPECT we
believe our everyday jobs contribute to something bigger than ourselves. We are
dependable and pride ourselves in our authenticity and in the transparent
solutions we create that bring value to our customers.
About MC
Systems:
MC Systems
Limited, a subsidiary of the Jamaica National Group, has been delivering
innovative ICT products and services to global markets since 1973. We leverage
emerging technologies, deep industry expertise and a culture of innovation to
develop solutions that create meaningful value for our customers and
stakeholders.
Job Summary
MC Systems is
seeking an experienced and visionary
Head of Product Management –
Fintech Products
to establish and lead its product management
function.
This strategic
leadership role is responsible for defining how the organization discovers,
prioritizes, develops, commercializes and manages products across its banking,
payments, and business SaaS portfolios. The successful candidate will lead
product strategy, governance, commercialization and growth while building and
developing a high-performing team of Product Managers and Product Owners.
During the
initial phase of the role, the incumbent will have direct hands-on
responsibility for managing and growing 3 flagship product lines while
establishing the product management function and operating model:
-
Phoenix – Core Banking Platform
-
BizPay – Payroll & Business SaaS Solutions
-
Payments – Digital Payments Solutions
As the
portfolio matures, the
Head of Product Management – Fintech Products
will transition from day-to-day product ownership to strategic leadership,
oversight and development of a scalable product organization capable of driving
innovation, customer value and commercial success across the portfolio.
Key
Responsibilities
Product
Strategy & Ownership
-
Own the product vision, roadmap and success metrics
for Phoenix, BizPay, and Payments.
-
Lead product discovery by assessing customer needs,
market trends, competitive dynamics and regulatory requirements,
translating insights into actionable product strategy.
-
Define and prioritize roadmaps and product backlogs
with engineering based on customer value, commercial impact and strategic
objectives.
-
Drive productization initiatives, including
packaging, onboarding, configuration, pricing, servicing and scalability.
-
Direct Product Owners responsible for translating
product strategy into epics, user stories, acceptance criteria, functional
specifications and backlog management.
-
Own product acceptance and business validation,
including defining acceptance criteria, facilitating User Acceptance
Testing (UAT) and securing business sign-off prior to go-live.
-
Serve as the subject matter expert for product and
market capabilities during pre-sales engagements, customer presentations,
demonstrations and complex solution discussions.
Product
Leadership & Team Development
-
Build, lead, mentor and develop a high-performing
team of Product Managers and Product Owners.
-
Establish product management standards, competency
frameworks, career pathways and performance expectations.
-
Foster a customer-centric, outcome-driven culture
focused on measurable business value.
Product
Operating Model & Governance
-
Design and implement product management frameworks,
governance practices, prioritization methodologies and delivery processes.
-
Establish effective UAT, product acceptance and
business validation processes across the division.
-
Develop and monitor product performance metrics,
including adoption, revenue growth, customer satisfaction, value
realization and delivery predictability.
-
Promote data-driven decision-making across the
product portfolio.
Commercial
Growth & Client Engagement
-
Partner with Business Development and Sales teams to
support product-led growth initiatives.
-
Lead product solutioning efforts for RFPs, customer
proposals and pre-sales engagements.
-
Own product packaging, pricing, commercialization and
business case for new revenue lines.
-
Convert bespoke client requests into scalable,
repeatable product capabilities and revenue-generating solutions.
-
Act as the senior product representative in client,
partner and executive stakeholder engagements.
Delivery
Partnership
-
Partner with internal stakeholders to ensure product
strategies are achievable and aligned to organizational objectives.
-
Ensure product decisions appropriately consider
technical architecture, regulatory requirements, operational realities and
customer outcomes.
-
Balance innovation, delivery timelines and commercial
priorities across the product portfolio.
Qualifications
& Experience
The ideal
candidate will possess:
-
Bachelor's degree in Business, Computer Science,
Management Information Systems, Engineering, or a related discipline
-
Master's degree is an advantage
-
Minimum of 10 years' experience in product
management, including at least 3 years leading Product Managers and/or
Product Owners
-
Proven experience owning product vision, product
strategy, roadmaps, product discovery, backlog prioritization and feature
delivery
-
Strong experience within Fintech, banking or
remittance payments, payroll, SaaS platforms, or related technology
domains
-
Demonstrated success taking products from concept
through launch and measurable commercial outcomes
-
Experience presenting to and influencing executive
leadership teams, boards and senior stakeholders
-
Experience commercializing B2B or B2B2C solutions for
financial institutions is highly desirable.
-
Direct experience in one or more of the following
domains:
-
Core Banking Platforms (e.g., Fiserv
Phoenix)
-
Payroll and HR Solutions
-
Payment Systems (ACH, Cards,
Wallets, Switching Networks)
-
Exposure to API-based products platform, ecosystems
and system integrations.
-
Familiarity with Caribbean and emerging-market
financial services environments and related regulatory frameworks.
-
Agile or Product Management certifications
such as CSPO, CSM, SAFe POPM, or equivalent would be an asset.
What Success
Looks Like
Within this
role, success will be reflected by:
-
Clearly defined and actively managed roadmaps and
backlogs for Phoenix, BizPay, and Payments.
-
A trusted, prioritized, multi-team product roadmap
aligned with strategic business objectives.
-
Consistent use of data and performance metrics to
inform product decisions.
-
Increased product-led contribution to successful
RFPs, proposals and customer wins.
-
Growth in reusable, commercialized product
capabilities versus bespoke one-off client developments.
-
A scalable product management function with strong
governance, practices and talent development frameworks.
Why Join MC
Systems?
Join a
high-performing technology organization where innovation meets impact. This is
an opportunity to shape the future of Fintech solutions across the Caribbean
while leading the development and commercialization of transformative products
for financial institutions and businesses.
MC Systems
offers a competitive compensation package, professional growth opportunities
and the chance to make a lasting impact on the region's digital transformation
journey.
Apply today and
help shape the future of Fintech innovation at MC Systems Limited.
Application
Deadline: Sunday, September 13, 2026
