Software
Quality Assurance Analyst
JN Group
Modality:
Hybrid in Jamaica
Level:
Supervisory, Permanent Contract
About Us:
We are The
Jamaica National Group Limited, representing a globally respected brand, boldly
finding ways to enrich lives and build better communities. Our core values make
us who we are and are demonstrated in everything we do; rooted in RESPECT we
believe our everyday jobs contribute to something bigger than ourselves. We are
dependable and pride ourselves in our authenticity and in the transparent
solutions we create that bring value to our customers.
JN Group is
seeking a proactive and detail-oriented
Software Quality Assurance Analyst
to
help deliver reliable, high-quality digital solutions. This role is ideal for
someone who enjoys testing software, asking the right questions, and working
closely with technical and business teams to improve outcomes.
What You’ll
Do
-
Execute Quality Assurance activities for system
changes, enhancements, and new initiatives.
-
Review user stories, acceptance criteria, and
requirements to ensure they are clear, complete, and testable.
-
Perform hands-on manual testing and create quality
test cases and scenarios.
-
Execute automated test scripts; automation experience
is a plus.
-
Conduct regression, system, integration, user
interface, positive/negative, black box, and white box testing.
-
Support performance, load, and high-level security
testing.
-
Test APIs, integrations, and microservices-based
solutions.
-
Work with different databases to validate data and
support issue resolution.
-
Investigate issues identified in production, user
acceptance testing, or pilot phases.
-
Document results and log bugs or enhancements.
-
Track defects from identification through to closure
and retest fixes.
-
Support post-release and post-implementation testing
activities.
-
Collaborate with developers, analysts, and other
stakeholders to deliver solutions that meet business needs.
-
Participate in Agile ceremonies and project meetings,
providing clear testing feedback and updates.
-
Communicate risks, blockers, and concerns openly, and
seek clarity when requirements are unclear.
-
Follow QA standards, policies, and testing best
practices.
-
Stay current with new tools, trends, and technologies
while showing a strong willingness to learn.
What Success
Looks Like
-
Test coverage completed accurately and on time
-
Issues identified early, clearly documented, and
resolved efficiently
-
Stable releases with fewer production defects
-
Strong collaboration and open communication across
teams
-
Confidence to raise concerns, ask questions, and seek
clarity when needed
What You’ll
Need
-
Bachelor’s Degree in Computer Science
-
At least 3 years of experience in Software QA,
Testing, Development, or a related role
-
Strong knowledge of software testing best practices
and defect management
-
Experience with manual testing; exposure to
automation is an advantage
-
Familiarity with APIs, databases, and modern
development environments such as microservices
-
Strong written and verbal communication skills
-
Professional, respectful, transparent, and confident
in sharing feedback
Added
Advantage
-
Experience in the financial sector
-
ISTQB Foundation Certification, or willingness to
obtain it within the first 6 months
-
Exposure to Agile, DevOps, programming, or test
automation tools
Apply Now
If you are
curious, communicative, and committed to quality, this could be the opportunity
for you.
Application
Deadline: Wednesday, April 29, 2026
