Account Executive

• Plan and prioritize existing customer account management, acting as a point of escalation for client resolution on issues.
  
• Collaborate with the customer support team to create outcomes and customer success ensuring customer challenges are resolved in a timely and professional manner and comply with agreed upon service level agreements.
  
• Operate as the primary payment point of contact for customers, liaise with accounts receivables to manage customers payments and ensure their accounts are current.
  
• Build and maintain portfolio of customers through active account management, and sales activities nurturing new opportunities and existing accounts with the goal to generate new business.
  
• Develop account plans using a consultative sales approach to identify specific needs for each customer. 
  
• Hold regular business update meetings with appropriate customer personnel to provide visibility and align to customer initiatives.
  
•  Maintain sales forecasting data in sales reporting system to allow for opportunity management and reporting.
  
•  Close business to meet forecast commitments and sales quotas.
  
• Build relationships proactively with all accounts, expanding the sphere of influence within the account base.
  
• Become a trusted advisor, building & maintaining strong relationships with all key stakeholders in existing and new accounts to ensure their long-term success.
  
• Coordinate sales effort with marketing, sales management, product management and technical service group.
  
• Participate in creating proposals and RFP responses to potential clients.
  
• Stay abreast of current industry trends, competitors and current / new company products and services.
  
• Prepare and present reports on customer needs, problems, interests, competitive activities, and potential for new products and services
  
• Represent the company in a professional manner.
  

• Bachelor's degree in Business, Marketing, Communications, or related field
  

• 2+ years of sales or account management experience (industry-specific experience preferred)
  

• Strong communication, negotiation, and interpersonal skills
  

• Self-motivated with the ability to work independently and as part of a team
  

SKILLS AND ATTRIBUTES

• Client focused, self-directed, and motivated
  
• Excellent written, verbal and presentation skills (English) with proven ability to effectively engage with and present to senior level executives
  
• Fluent in written and spoken Spanish
  
• Experience managing multiple accounts
  
• Strong analytical and issue resolution skills
  
• Good product and industry knowledge including market trends and competitive intelligence
  
• Ability to conceptualize and build value propositions that deliver a compelling message to clients.
  
• Ability to build credible and influential client relationships.
  

CLOSING DATE FOR APPLICATIONS:  July 7, 2025